Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
Like: Pleasantly surprised by how helpful the Europcar office staff were with limited upsell. Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
Muhammed was very friendly and helpful. He recommended us a better car option that can suit our needs. I am extremely pleased with the service.
However, I faced difficulty in the beginning trying to figure out how to operate the vehicle and the GPRS. I suggest there must be a car instruction manual provided to customers especially those coming from left hand drive countries. It will be very beneficial indeed..
The car was not as booked. We booked a Skoda Octavia. Instead, we got a Chinese made MG.
About QEEQ:10.0/10
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Pleasantly surprised
Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
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