Smooth process, good prices, nice upgrade

Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.

Good price and good service

Price drop protector did not use it but sounds helpful. Good platform

When we booked on easycar rents it said the total was about $100 but once on location we were charged over $400 and weren’t allowed to use our own insurance. The car was full of scratches. No power locks or windows that was an extra charge.

Not truthful about area tolls, deliberately pushing their EZ Pass device with exaggerations and lies. Tried to charge me for a second driver just because my traveling companion was paying the vehicle - that’s ridiculous! Claimed they would e-mail receipts at pickup and return, but never did - despite my telling them I hadn’t received either. Other car companies wouldn’t be renting out visibly damaged cars like the one I received. No windshield fluid. Isn't that a basic checklist item? Repeatedly offering additional insurance, despite my constantly saying no, not necessary. Damaged doors were not marked on checkout sheet until I took photos and demanded it be included.

Like: The Car
Dislike: Nothing