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Search for Routes Car Rentals in Orlando

ABSOLUTELY TERRIBLE SERVICE/SCAM ON PRICING BY ROUTE

Reviewed: Wed, Feb 6, 2019
About Routes: 3.3 /10
The service was terrible. Agent made it extremely difficult for me even though I had rented with them previously. The paperwork provided stated I received a full tank of gas when in reality it was it was nearly empty when I received it. There was damage on the vehicle that the agent glossed over and attempted to not list. I was required to call my insurance company directly even though I was able to provide proof of full coverage that was required. I felt as if I was discriminated against and felt like they did everything within their power to up charge me or get me to cancel. For the second time I was informed the vehicle I reserved was not available and literally gave me the exact same story the previous rep told me as if it was scripted. I will be sure to let everyone know of my experience.
Kia Rio image
Routes
Orlando International Airport(MCO)
Orlando
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Economy | Toyota Yaris or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Jan 5, 2020
“Our flight was canceled originally so we had to cancel our first car reservation.”
About Routes: 8.3 /10
They were clear in instructions and pretty friendly staff and shuttle driver
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 3, 2019
“Will not hesitate to come again.”
About Routes: 9.3 /10
Best car rental experience I ever had in Orlando. The staff is very helpful and to the point. Billing is honest.
About QEEQ: 10.0 /10
Good way to find a rental car online - good price, good choice of cars and local renters.

Mark

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 26, 2019
“Excellent car, terrible pick up process”
About Routes: 8.0 /10
I have mixed feelings about my experience renting a car through the website and location. Online it was not clear that the pick up location is offsite away from the airport. We took a shuttle to the pick up spot and there we experienced the worst pick up process ever. Even though the staff were courteous it was clear they were really understaffed and the process was very inefficient. We spent over two hours waiting to receive our car. However once we did receive our car we were very happy with the vehicle we received and we did not have any problems with it during our trip. Because of our long wait during the pick up, when we dropped the car off we didn’t even wait for the shuttle but chose to take an Uber back to the airport.
About QEEQ: 8.0 /10

J.Parada

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Premium SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Aug 16, 2018
“I would make it car rental company, over any other rental car company.”
About Routes: 8.6 /10
Like: Nice vehicles and awesome service.
Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.

C.balogh

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Jul 21, 2018
“everithing was great”
About Routes: 10.0 /10
Like: n/a
Dislike: n/a

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