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Search for Advantage Car Rentals in Orlando

Terrible Customer Service

Reviewed: Tue, Feb 19, 2019
About Advantage: 5.3 /10
We get up to the booth after waiting almost an hour and the girl asks how many we have in our party. I reply 2 kids and 2 adults. The girl says you are renting this car for 15 days and are going to hate it because it wont fit everything we need. She then says no problem we can give you an SUV. Which sounded great, she did all the paperwork just to find out she tried to charge me an extra 300 dollars as an upgrade fee. I told her that I don't want to spend an extra 300 when I already spent almost 500 on the vehicle already. She then replied all well enjoy the small car that wont fit everybody. I then asked for the manager and he came over and said yup nothing I can do unless you want to pay more money and then left. They said I already got "too good of a deal online that they cant do anything for me". I asked if I could cancel my rental and they told me to call online because that's who I booked through. Absolutely Terrible customer Service.
About QEEQ: 10.0 /10
Toyota Yaris 2 Doors image
Advantage
Orlando International Airport(MCO)
Orlando
United States
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on Advantage Orlando International Airport

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Economy | Toyota Yaris 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Oct 31, 2019
About Advantage: 8.0 /10
I was talked into upgrading the car and thought we had a nice car until we were in the light and noticed the car was pretty dirty, we had to fill the front right tire with air every other day! And also has no wiper fluid! I don’t think these are things we should deal with when renting a car. When we called the customer service during our stay they said there is nothing we can do.
About QEEQ: 10.0 /10
Easy to use.

D.Potts

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Compact SUV | Toyota RAV4 or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jul 26, 2019
“Car could have been bigger”
About Advantage: 9.0 /10
Disappointed with choice of car, paid for SUV and a Jeep was supplied.
About QEEQ: 9.0 /10
Process of booking car was flawless, customer service excellent.

P.RUMSEY

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Compact SUV | Toyota RAV4 or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, May 22, 2019
“Very good value for money”
About Advantage: 8.0 /10
When I picked the car up the attendant stated the car was in perfect condition, this was not correct, I found the rear off side light cluster to be broken, there was a big dent in the front off side hood, the front near side bumper had come away from the clips which meant it was forward of its original position, there was a small dent in the near side rear door, and other little marks which all had to be reported to the attendant before I moved the vehicle. If I and my wife had not noticed these indentations and damage I could have been blamed for them which in turn could have cost us a lot of money, I strongly suggest your vehicles are correctly checked BEFORE being given to a customer. Otherwise the car performed most adequately and was extremely good on fuel, (which I left half a tank in).
About QEEQ: 8.0 /10

c.silverthorne

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Compact SUV | Toyota RAV4 or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 23, 2019
“Average.”
About Advantage: 7.0 /10
Car was in poor condition, with scratches to rear body, no offside rear reflector & not very economical.
About QEEQ: 8.0 /10

B.Simpson

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Economy | Toyota Yaris 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Feb 8, 2019
“Good Value for monies spent.”
About Advantage: 9.7 /10
Although the vehicle had over 35,000 miles and a few scratches on it at pick up it proved to be a very reliable vehicle. First time I have used Easy Rent Cars but it won't be the last. Keep up the good work and value. Brian Simpson
About QEEQ: 9.0 /10

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