i'm sure a common experience, the car i rented was unavailable. i was forced to take a larger car.

The car we got was an upgrade so it had more room than the Versa.

I had never used EasyRentCars before but would definitely use them again.

They were helpful at the check out counter but even more helpful and quicker on the return Very pleased with their service

Very helpful on the phone when I called with questions and needed assistance. I am very satisfied

We waited over 3 hours for our vehicle. We learned it was no fault of the very nice ticket counter employees but they did not have enough cars turned in and checked in for them to rent out. They were giving everyone what ever came available the next car. We did end up getting a mid size SUV instead of a full size. It was a little banged up with over 26K miles but it was a good car. I will never use them again though and pay the extra money for a well know rental company. If my husband was here now I would get the video of the massive line at Advantage and Fox and all other car rental lines empty.

The clerks at pickup were not very clear about self-checkin. Fortunately, the lady at the gate took care of details missed by the checkout people.

The first car we got was 5 years old we drove to the hotel and the next day had to return it as we were renting for two weeks and it was jumping ahead when I let of the brake. Customer service was excellent as they replaced it with an almost new car.