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Live chat Email us Service Code: 6830429082
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Overall Satisfied

Reviewed: Tue, Apr 24, 2018
About Europcar: 9.2 /10
Like: Europcar will be always my first option as I will be my first option always. I'm quite familiar with their requirements, procedures and they always offer better deals and great service.
Dislike: The staff members are always very nice and friendly at Europcar Artamon. However, this time the guy in the reception was a pretty amateur. It took me a long time for me to pick the car up. I had to provide all my information again despite of my online prebooking was done weeks before. I am also a privileged member of Europ Car and they always have my information available in their system. This guy even asked my passport run back at the office to make a copy (??) did not get why as my driven licence was provided. Quite uncommon if you're not from overseas. The procedures this time was very uncommon and that's why I will not give 100% satisfaction.
Economy | Hyundai i20 or similar

Relevant Reviews on Europcar in Australia

Anonymous

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Reviewed: Wed, Feb 18, 2026
About Europcar: 10.0 /10
Really good and super convenient.
About QEEQ: 10.0 /10

Joshua Stone

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Reviewed: Sun, Sep 11, 2016
About Europcar: 10.0 /10
The service was decent, but the car was too old. Even after refueling, the fuel gauge didn't display properly.
About QEEQ: 10.0 /10

M.Lyu

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Jan 4, 2020
“Smooth but would be great if the booked car is excatly provided on the day”
About Europcar: 9.3 /10
Service at the eurocar was excellent on pick up and drop off the car
About QEEQ: 10.0 /10
Reduce star as the car i booked is not the same model as i wanted. I know with the stated t&c “similiar car” but i am expecting I will get the same model car i have booked but in fact most of the time when hiring a car other model car will be provided on the day so what is the point of showing model on the booking scree page. It kind of upset if the car that i get on the day is worse than what i booked.

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Economy | Kia Rio or similar
Reviewed: Mon, Sep 30, 2019
“Good”
About Europcar: 9.7 /10
Car was clean. No upsell of insurance.
About QEEQ: 10.0 /10
Price drop protector worked its magic!

Tom Tong

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Economy | Hyundai Accent or similar
Reviewed: Wed, Aug 1, 2018
“Very good rent for pick up in airport and drop off in perth city”
About Europcar: 8.2 /10
Like: the car match to my request.
Dislike: the staff on collection side never marked down the painting defect, luckily i took the picture and proved to drop off point shown that the defect already there when i collected the car. The car is good except the wheel's tyres and alignment not in good condition, driving became more tired and worry about the slippery when driving in wet weather during my trip.

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