Overall Satisfied

C.Midori

Australia

Reviewed: Tue, Apr 24, 2018

About Europcar: 9.2 /10

Like: Europcar will be always my first option as I will be my first option always. I'm quite familiar with their requirements, procedures and they always offer better deals and great service.
Dislike: The staff members are always very nice and friendly at Europcar Artamon. However, this time the guy in the reception was a pretty amateur. It took me a long time for me to pick the car up. I had to provide all my information again despite of my online prebooking was done weeks before. I am also a privileged member of Europ Car and they always have my information available in their system. This guy even asked my passport run back at the office to make a copy (??) did not get why as my driven licence was provided. Quite uncommon if you're not from overseas. The procedures this time was very uncommon and that's why I will not give 100% satisfaction.

Europcar

North Sydney

Australia

Economy | Hyundai i20 or similar

1 days rental

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Alberta Job

Australia

1 days rental

Reviewed: Fri, Mar 15, 2024

About Europcar: 4.0 /10

About QEEQ: 8.0 /10

Australia

1 days rental

Economy | Kia Rio or similar

Reviewed: Fri, Jan 10, 2020

“Simple and easy booking process”

About Europcar: 9.3 /10

The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.

About QEEQ: 10.0 /10

I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.

Australia

1 days rental

Medium SUV | Mitsubishi ASX or similar

Europcar

Adelaide

Australia

Reviewed: Sat, Oct 12, 2019

“Good”

About Europcar: 8.7 /10

When i was doing the paperwork I was told the car has NO DAMAGE. When i went to pick up the car on the 5th floor of the parking lot i saw a huge dent on the roof which apparently the staff was not aware of. I had to come down yo the office and raise this issue after which they changed the paperwork noting the roof dent. Had i not noticed this Europcar would have charged me for the damage. Sometimes we are in a hurry and dont inspect the vehicle and rely on the honesty of the cargire company. I certainly have learnt my lesson.

About QEEQ: 10.0 /10

K.Genedics

Australia

1 days rental

Luxury SUV | Mercedes-Benz Gla180 or similar

Reviewed: Sat, Feb 9, 2019

“Disappointing”

About Europcar: 10.0 /10

They tried their best to help, and were very made at easy rental for the confusion.

Clare. C.

Australia

1 days rental

Intermediate SUV | Mitsubishi ASX or similar

Reviewed: Fri, Jul 27, 2018

“Excellent pricing. Easy transaction.”

About Europcar: 9.8 /10

Like: The price was FAR lower than anyone else. Pay on collect. Quick and easy pick up and drop off. Brand new car.
Dislike: I would have liked a booking number for Europecar. I couldn’t check that EasyRentCars wasn’t a scam and I was worried they weren’t going to have our booking when we turned up.

Overall Satisfied

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