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Live chat Email us Service Code: 6543667128
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The long wait took time away from our vacation. They need to hire more help!!

Reviewed: Thu, Mar 7, 2019
About Advantage: 7.3 /10
The line to receive our car was ridiculous! And then when we did get to the counter they didn't have a car available for us so we had to wait another 40 minutes. The car had a nasty smell on the inside of it and did not smell fresh and clean.
About QEEQ: 10.0 /10
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

T.Marks

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Full Size | Toyota Camry or similar
Reviewed: Tue, Nov 12, 2019
“I would rent from them again.”
About Advantage: 9.0 /10
Car windows were down when we got the car. When were got back in the car later after the windows were up, the car smelled like smoke.
About QEEQ: 8.0 /10

M.Chavez

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Thu, Sep 26, 2019
“Very satisfied and I will rent through easyresters again”
About Advantage: 9.3 /10
They were helpful at the check out counter but even more helpful and quicker on the return Very pleased with their service
About QEEQ: 10.0 /10
Very helpful on the phone when I called with questions and needed assistance. I am very satisfied

S.OKane

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Intermediate | Kia Forte 2 Doors or similar
Reviewed: Wed, Mar 6, 2019
About Advantage: 8.3 /10
The first car we got was 5 years old we drove to the hotel and the next day had to return it as we were renting for two weeks and it was jumping ahead when I let of the brake. Customer service was excellent as they replaced it with an almost new car.
About QEEQ: 9.0 /10

S.Green

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Tue, Mar 5, 2019
“I won't rent from them again”
About Advantage: 6.7 /10
The car I received had poor brakes. They were squeaking loudly, and I felt unsafe. When I called to ask about service record on the car to find out when the last time the brakes had been serviced, they couldn't tell me. Very frustrating. I also asked to get a replacement car, and they told me to return to the airport the next day, but they could not guarantee me another car. Also quite frustrating. As it turned out, I did go to the airport and they were able to give me another car, but I lost several hours of an already brief vacation.

R.Sawatsky

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Full Size | Toyota Camry or similar
Reviewed: Mon, Feb 25, 2019
“We were not impressed having to wait in line for 3 HRS to get our car.”
About Advantage: 8.0 /10
Car was average when we finally got it after 3 hrs. in line. Staff did nothing to speed things up, at times making jokes about the wait.
About QEEQ: 7.0 /10

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