Insurance and extra fee's very frustrating.

The first car given to us had a lot of damage and we were not comfortable using it. We were able to get a brand new car as replacement right away.

Everything went well. You guys were awesome

Awesome great trip

I had requested special services ie a wheelchair. The staff at Advantage sent my partner outside to get help. The staff outside sent my partner back to Advantage claiming they should provide the wheelchair assistance. After all the back and forth we eventually received wheelchair assistance from an Advantage employee.

The booking platform was a bit challenging and not very intuitive. After tinkering around I was able to book my reservation.

Car had wear off tires. It was completely unsafe for our family. Also advantage charged $200 deposit instead holding it. It eventually means that as foreign currency cards will be charged a thefty conversation fee. Very disappointed

Staff lied about what insurance was needed. First representative said we were at the wrong counter, couldn't find our reservation, second guy found it in two seconds, then lied and ripped us off with the insurance.