From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 4265090128
logo_img

Tried giving me a minivan after complaining all of a sudden they had what I reserved

Reviewed: Tue, Mar 19, 2019
About Advantage: 9.3 /10
Give you what you paid for without a fight
About QEEQ: 10.0 /10
Standard | Toyota Camry or similar

Relevant Reviews on Advantage Phoenix International Airport

M.Chavez

View more >
Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Thu, Sep 26, 2019
“Very satisfied and I will rent through easyresters again”
About Advantage: 9.3 /10
They were helpful at the check out counter but even more helpful and quicker on the return Very pleased with their service
About QEEQ: 10.0 /10
Very helpful on the phone when I called with questions and needed assistance. I am very satisfied

P.Cernohous

View more >
Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Sat, Mar 30, 2019
“Very confusing when going through the car rental expereince at the counter.”
About Advantage: 8.0 /10
Had to go back and revise my contract for I had requested no insurance coverage but it was included in my final contract. Same for roadside assistance. Misunderstood the counter agent on what was being offered. Had to contact them and have it dropped for I did not want this service once I had signed for the rental.
About QEEQ: 7.0 /10

S.OKane

View more >
Intermediate | Kia Forte 2 Doors or similar
Reviewed: Wed, Mar 6, 2019
About Advantage: 8.3 /10
The first car we got was 5 years old we drove to the hotel and the next day had to return it as we were renting for two weeks and it was jumping ahead when I let of the brake. Customer service was excellent as they replaced it with an almost new car.
About QEEQ: 9.0 /10

R.Roberson

View more >
Full Size | Toyota Camry or similar
Reviewed: Mon, Feb 18, 2019
“FUSTRATION”
About Advantage: 8.7 /10
i picked up my car and on way away from airport noticed that the car had just over a 1/4 tank of fuel. i called 800 number and was told to take a picture of gas gauge and send in. I did, customer service gave me a claim #117383 and said someone would call me between 24-48 hrs., if not call them back. No call, i called back and they told me to address it at a/p when I returned the car. I explained my situation and gave claim number to person at counter upon return. She said she would take care of it. Upon returning home, i checked my e-mail and I was billed full amount with no mention of my claim. To sum up my attempts to resolve the situation "It was a nightmare". Multiple phone calls over several hours, I had to resend my picture of gas gauge, The CS person had to review the claim, consult with her supervisor, etc. The "verdict"--Advantage could not refund me the money because I went through a third party(EasyRentCars)Advantage offered me a 20%discount on my next rental--worthless I am retired and not going need a rental car in next year. Ironic, I was telling my seat mate on way to airport about my issue--He said he quit renting from Advantage./

E.Boyer

View more >
Economy | Nissan Versa Note 2 Doors or similar
Reviewed: Sun, Feb 10, 2019
“Not informed car was diesel. Had nicks and dents in sunlight. No AC for duration.”
About Advantage: 4.3 /10
Called customer service 7 times got platitudes from different people. No resolutions offered. Expected me to drive 3 hours to Phoenix to trade car. And 3 hours back to where I was staying. Automatically offer $50. Off when returning car. NOT HAPPY!!!
post image
post image

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!