Good but pickup time was excessive.

Charged me for 43gbp because not filling fuel tank. I filled it just car fuel level measure system was broken and showed it incorrectly.

They were busy. I was on a tight timescale. Once I got seen they were brilliant, helpful and really nice. Bigger car than I was expecting. There was a small pile of rubbish still in the car from the otherwise impeccable car.

Absolutely fine.

I often use Hertz and find them good. The branch is nice and friendly--occasionally I get 'upgraded' to a car that's too big, but this was the one I asked for. Particularly impressed that they refunded me for returning the car full when I received it 7/8 full.

I am impressed with Easyrentcars--especially the price drop feature, which made this a very cheap trip indeed. Not invariably the cheapest, headline price, but I would always get a quote from them. Will be interested to see what their Christmas prtices are like.

The car was badly scored and dented and when I raised this with the Hertz staff member he said he knew and the vehicle had 36 items of damage listed. The pick up bus took over 30 minutes to pick us up from the airport and when I tried to call the Hertz number received an automated answer saying no one was available. When eventually we arrived at Manchester rental area the staff said they were sorry for the delay but had a member of staff off sick. Overall a very poor experience from Hertz which let down the Easyrental experience.

No issues very quick service. Thanks.

Like: Smooth transaction. Loved the option to by full tank of fuel and return it empty.
Dislike: N/A