Very confusing when going through the car rental expereince at the counter.

P.Cernohous

United States

Reviewed: Sat, Mar 30, 2019

About Advantage: 8.0 /10

Had to go back and revise my contract for I had requested no insurance coverage but it was included in my final contract. Same for roadside assistance. Misunderstood the counter agent on what was being offered. Had to contact them and have it dropped for I did not want this service once I had signed for the rental.

About QEEQ: 7.0 /10

Compact | Nissan Versa Note 2 Doors or similar

9-day rental

Relevant Reviews on Advantage Phoenix International Airport

K.Goodine

United States

4-day rental

Intermediate | Kia Forte 2 Doors or similar

Reviewed: Sat, Aug 31, 2019

About Advantage: 9.0 /10

the only complaint was a very poor job of cleaning the windows, I picked the car up late at night the car was very clean but when I hit the freeway with oncoming lights I couldn't see I had to pull over and wipe the windshield inside and out with a shirt

About QEEQ: 8.0 /10

N.Lemachko

United States

6-day rental

Full-Size | Toyota Camry or similar

Reviewed: Sun, Apr 7, 2019

About Advantage: 9.7 /10

Service was very good. It was fast and I had no problems. Prices were reasonable and I was pleased overall.

About QEEQ: 10.0 /10

United States

10-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Feb 14, 2019

“Biggest issue was finding the counter! Car was great!”

About Advantage: 7.0 /10

I got a great deal for a 10-day car rental! My little Mitsubishi Mirage was perfect for what I needed! Very economical! My biggest problem was actually finding the EZ/Advantage counter, but that might have something to do with where the shuttle dropped us off and the lack of proper signage.

About QEEQ: 10.0 /10