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Live chat Email us Service Code: 9733253263
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Over charged.

Reviewed: Thu, Apr 4, 2019
About Europcar: 6.7 /10
I am disputing my bill. I was charged for insurance I didn’t ask for, winter chains I didn’t get & for a slight scratch on one hubcap that’s barely noticeable, requires no repair or replacement. If Europe Car doesn’t correct these charges I will not be using them again.
About QEEQ: 8.0 /10
Economy | Fiat Panda or similar

Relevant Reviews on Europcar in Italy

Anonymous

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Reviewed: Thu, May 21, 2026
About Europcar: 10.0 /10
Honestly, I’ve rented cars all over the world, from regular taxis to self-drive, and Europe has been the best experience by far. The U.S. and Mexico were the worst—different car than what I booked and extra charges on top. But Italy, especially Sicily, was absolutely amazing! Highly recommend it to anyone planning a self-drive trip.
About QEEQ: 10.0 /10

Ingemar Katrine

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Reviewed: Fri, Oct 10, 2025
About Europcar: 10.0 /10
Purchased car rental insurance, everything was very quick.
About QEEQ: 10.0 /10

Norton Simpson

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Reviewed: Sun, Sep 7, 2025
About Europcar: 10.0 /10
On the day of pickup, the computer system was down, leaving only one terminal operational. Waited in line for over an hour, but the service attitude was good. It was not a human error, so it's acceptable.
About QEEQ: 10.0 /10

Hilda Freeman

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Reviewed: Fri, Feb 7, 2025
About Europcar: 8.0 /10
Overall not bad. There was no option for snow tires during booking. When I arrived and requested snow tires, the Audi Q3 I booked didn't have them, so I had to switch to a Ford Focus Wagon. They counted it as an upgrade and charged me an extra 31 euros per day. Other than that, everything was good.
About QEEQ: 8.0 /10

Carter Parker

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Reviewed: Fri, Aug 18, 2017
About Europcar: 2.0 /10

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