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Reviewed: Mon, Aug 10, 2020
About Europcar: 7.0 /10
Terrible experience with Europcar. Bad communication on return location and issue with faulty car which has still not been resolved. After returingn the car to the correct location I was sent threatening letters over a 48hr period because they had not checked the location and were accusing me of not returning the car.
About QEEQ: 10.0 /10
Economy | Vauxhall Corsa or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Celeste Jack

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Reviewed: Wed, Oct 8, 2025
About Europcar: 8.0 /10
They still try to upsell some items, like upgrading the car model or promoting insurance options.
About QEEQ: 10.0 /10

Quintion Noel

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Reviewed: Fri, Jun 14, 2024
About Europcar: 8.0 /10
Staff were humorous and provided good service. The only downside was that adding an additional driver was too expensive at £15/day. There was a free shuttle to and from the airport, which was very convenient. The vehicle was in excellent condition.
About QEEQ: 10.0 /10

hyunwoo Song

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Intermediate | Mercedes-Benz A Class or similar
Reviewed: Sat, Nov 4, 2023
About Europcar: 8.0 /10
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
About QEEQ: 9.0 /10

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Compact SUV | Nissan Qashqai or similar
Reviewed: Wed, Jan 1, 2020
“Excellent experience and great value”
About Europcar: 9.0 /10
The drop off location at Gatwick north terminal is not very well signposted and the turning easily missed.
About QEEQ: 10.0 /10

M.Skryuchenkov

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Jul 16, 2019
About Europcar: 9.7 /10
Брал в субботу утром, очень много народу. Но работал персонал на ура. Хоть и заняло все чуть больше часа никакой обиды нет, действительно, все приперлись сразу и в одно время. Машина новая, чистая, без всяких проблем. Депозит, по сравнению с другими компаниями, маленький и вернули его через день после окончания аренды.
About QEEQ: 10.0 /10

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