We went really early so there was no line at all.
The staff explained everything very clearly and even recommended a local ETC device, which made getting on and off the highway way more convenient.

Overall, AVIS has relatively low efficiency. The wait time for picking up the car was long. When inquiring about how to return the key, I was instructed to use a keybox for self-service drop-off, but I was later charged a late return fee. The store's phone was unreachable. The actual car model provided was not very satisfactory, with poor handling.

Overall, the experience was quite good. The rental company's staff handled things very efficiently. However, there seemed to be a technical issue with the card swipe. Eventually, they manually entered the card details, so there was no problem with paying the deposit.

It's okay

when they realised the that we have plenty of luaggage, they made sure we have a good size car!!! Bravo, Insurance offered incase we needed it, to reduce cost when theft and/or damage but not needed

I like to recommend you guys, is there a membership or anything like that? Want to use you again