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Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Anonymous

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Reviewed: Sun, Mar 22, 2026
About Europcar: 10.0 /10
Overall pretty good.
About QEEQ: 10.0 /10

Nancy Leonard

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Reviewed: Wed, May 14, 2025
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Lauren Fred

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Reviewed: Mon, Aug 7, 2023
About Europcar: 2.0 /10

M.Arreola

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Standard | Volkswagen Vento or similar
Reviewed: Wed, Dec 1, 2021
About Europcar: 7.0 /10
No me gusto que rente el coche y me cobraron un seguro extra igual de precio que la renta del coche Y prepague la gasolina y me cobraron como si fuera una suburban Sentí que me robaron, y me molesto que te retienen 20,000 pesos por cualquier cosa
About QEEQ: 8.0 /10
QEEQ bien Pero me gusto más rentar el coche en LA ahi lo que me dijeron que era eso pague y ya Acá me salieron con sorpresas

A.Sorial

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Full Size Van | Chrysler Town And Country or similar
Reviewed: Fri, Apr 26, 2019
About Europcar: 2.0 /10
Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.

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