From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3434822036
logo_img

Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
post image
Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Sherry Electra

View more >
Reviewed: Sat, Sep 28, 2024
About Europcar: 10.0 /10
Excellent service, great attitude, easy-to-find locations, affordable prices, and very new vehicles.
About QEEQ: 10.0 /10

Clare Catharine

View more >
Reviewed: Sun, Sep 22, 2024
About Europcar: 8.0 /10
Overall, it's fine, but they don't speak English.
About QEEQ: 8.0 /10

Raymond Moulton

View more >
Reviewed: Tue, Sep 10, 2024
About Europcar: 10.0 /10
Very good.
About QEEQ: 10.0 /10

View more >
Small SUV | Toyota RAV4 or similar
Reviewed: Mon, Dec 30, 2024
About Europcar: 4.0 /10
Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices
About QEEQ: 8.0 /10
Platform ok but should warn better on quality of car providers

A.Bean

View more >
Standard | Volkswagen Vento or similar
Reviewed: Sun, Nov 28, 2021
“Overpriced insurance left us frustrated (but with a very functional car)”
About Europcar: 7.0 /10
It was very unclear what was required to waive their expensive insurance. I had a letter from my bank, but apparently it needed to list an insurer that was on a specific list with Europcar. That list isn't clear on their website and we were forced to pay more than twice what we signed up for in order to rent the vehicle.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!