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Search for Europcar Car Rentals in Mexico City

Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
post image
Chevrolet Spark image
Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Anonymous

View more >
Europcar
Merida
Mexico
Reviewed: Thu, Apr 9, 2026
About Europcar: 10.0 /10
Service was excellent and the car was in great condition. Returning it and getting the deposit back was really fast too.
About QEEQ: 10.0 /10

Hannah Laurie

View more >
Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Sun, Dec 8, 2024
About Europcar: 10.0 /10
Unexpectedly good. The pickup and drop-off processes were very professional. Unfortunately, I didn't get the model I originally reserved and received a Chevrolet Tracker that made rattling noises when starting. Luckily, the car didn't have any issues during the trip.
About QEEQ: 10.0 /10

Clare Catharine

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Europcar
Monterrey International Airport(MTY)
Monterrey
Mexico
Reviewed: Sun, Sep 22, 2024
About Europcar: 8.0 /10
Overall, it's fine, but they don't speak English.
About QEEQ: 8.0 /10

Ward Wood

View more >
Europcar
san pedro garza garcia
Mexico
Reviewed: Sat, Apr 27, 2024
About Europcar: 8.0 /10
The initial car provided wasn't great, but when issues occurred during the trip, the after-sales service was excellent and the replacement car was good.
About QEEQ: 10.0 /10

View more >
Compact | Chevrolet Beat or similar
Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Wed, Feb 6, 2019
“Misleading car booking”
About Europcar: 8.0 /10
Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
About QEEQ: 8.0 /10

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