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Live chat Email us Service Code: 8411324128
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Exceptional Service. Highly Recommend.

Reviewed: Thu, Apr 11, 2019
About ACE Rental Cars: 9.0 /10
Ace Rental Cars Staff were great. We obviously underestimated the size of the car and your staff offered a larger car which we declined. But was thankful for the offer. Please congratulate your staff for their empathy and professionalism.
About QEEQ: 10.0 /10
N/A sorry my husband made the booking.
Intermediate | Toyota Corolla or similar

Relevant Reviews on ACE Rental Cars Brisbane - Airport

Hedy Michelson

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Reviewed: Wed, Feb 19, 2014
About ACE Rental Cars: 10.0 /10
The lady at the front desk was very kind. She asked where I was heading and informed me that there was a storm in that area. She even proactively checked the road conditions for me, saying there were no road closures for now. The only issue was waiting a bit for the shuttle, as it doesn't pick up just one person at a time.
About QEEQ: 10.0 /10

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Compact SUV | Mazda CX-5 or similar
Reviewed: Thu, Feb 29, 2024
“Positive experience without any worries for further up-sell”
About ACE Rental Cars: 10.0 /10
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
About QEEQ: 10.0 /10
It was my first time using QEEQ after comparing the prices with other websites. It was a very positive experience for me, especially after hearing a lot of horrible experiences with the upsell of insurance over the counter. In my case as I did my booking through QEEQ, everything was sorted out and I got my keys in less than 5 minutes. I'd consider using QEEQ again for my future car rentals!

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Compact | Toyota Corolla or similar
Reviewed: Wed, Mar 11, 2020
About ACE Rental Cars: 7.3 /10
The shuttle bus waiting time back to Airport was a bit long, counter waiting time was long as well as only two ladies in-charging the counter for all booking, pick up, return, phone call etc. stuffs
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 31, 2019
“Excellent”
About ACE Rental Cars: 10.0 /10
Excellent friendly staff
About QEEQ: 10.0 /10
Excellent ...very good price

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Full Size | Toyota Camry or similar
Reviewed: Sat, Jun 15, 2019
“Disappointing experience due to car not matching booking, long delays at pickup and dropoff”
About ACE Rental Cars: 3.7 /10
Car booked was "large sedan" eg Camry. Car received was the much smaller Suzuki Vitara... and only received that after an hour. Only option for toll payments was $13/day "toll protection" or $34 per toll admin fee... outrageous and particularly annoying given we only used a toll road once. Carplay didn't work in car. Dropoff was also slow -- depot was 10 minutes from airport but took more than 25 minutes to get shuttle back to airport.
About QEEQ: 8.0 /10

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