Pick up and drop off similar to Grand Theft Auto

M.Bartram

Gibraltar

Reviewed: Fri, Apr 19, 2019

About Europcar: 5.0 /10

The car rental "office" was not reached from the airport by shuttle bus as it claimed to be, there is no shuttle bus and you have to walk 1km into another country. It did not open during the hours it said it would either online or in the office "window". Cars are collected and returned in a poorly lit, broken down underground car park which is separated from the office by a short walk past bars frequented by aggressive alcoholics and people attempting to sell you wares of an uncertain provenance. Best avoided after sunset unless in the presence of armed guards.

Europcar

Gibraltar Airport(GIB)

Gibraltar

Mini Van | Volkswagen Touran 7 Seats or similar

1 days rental

Relevant Reviews on Europcar in Gibraltar

C.O'Neill

Spain

2 day rental

Mini | Toyota Aygo or similar

Europcar

Tenerife Airport South(TFS)

Tenerife

Spain

Reviewed: Wed, Jun 15, 2022

“Great customer service at Europcar!”

About Europcar: 10.0 /10

The woman at the Europcar stop was absolutely wonderful! She helped me to choose a car that would best fit my needs and made the renting experience very easy. She went above and beyond and gave me some great travel recommendations. Also, I loved the car she connected me with (I had initially chosen a different car). I would 100% recommend!!

About QEEQ: 8.0 /10

D.Gill

Spain

8 day rental

Small SUV | Nissan Juke or similar

Reviewed: Thu, Oct 7, 2021

“The discount QEEQ secured meant the hire company tried to claw it back with underhand tactics”

About Europcar: 8.0 /10

Problematic behaviour at the counter, firstly they tried to give us a smaller car than what we paid for and attempted to charge us to upgrade to a larger car (the one we had actually booked). They also took a larger deposit than they should and the excess was double what QEEQ said it was. It very much as if Europcar was trying to claw back the discount that QeeQ had secured.

About QEEQ: 10.0 /10

The discount you secured was great but it felt as if Europcar was trying to claw it back with underhand tactics.