Less problematic than expected - eg didn’t find “hidden” damage on return!!

G.Cairns

Portugal

Reviewed: Sat, Apr 20, 2019

About SURPRICE RENT A CAR: 9.0 /10

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

About QEEQ: 7.0 /10

Easy booking and good communication.

Mini | Peugeot 108 or similar

7-day rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Portugal

7-day rental

Economy | Toyota Yaris or similar

Reviewed: Fri, May 28, 2021

“Excellent”

About SURPRICE RENT A CAR: 8.0 /10

This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.

About QEEQ: 10.0 /10

Great booking platform always finds us good deals.

D.MacDonald

Portugal

2-day rental

Economy | Volkswagen Polo or similar

Reviewed: Sat, Sep 28, 2019

“Made us very late getting to our rental place”

About SURPRICE RENT A CAR: 7.3 /10

Waited about 2 hours to get car

About QEEQ: 7.0 /10

Portugal

7-day rental

Economy | Seat Ibiza or similar

Reviewed: Sun, Jul 7, 2019

“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

S. Pristavu

Portugal

7-day rental

Compact | Fiat 500l or similar

Reviewed: Sat, Jun 15, 2019

“Probably the worst experience”

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.