Good

Thanks to Budget team, the upgraded my booked car from Corola to Camry.

Thanks

First I paid for Easyrentcars 460,47 Euro on the 24th of June. And then I paid again, for the same car in the airport when I picked up the car 363,05 USD According to the Rental Voucher the total charges of the Rental Car is 460,47 Euro and the amount due at pick up is 0,00 EURO I want 363,05 USD back. Laszlo Solyom

Got to the counter for collection was told there was no car, would we take another,l replied as long as it’s a soft top,was then told the car would be twenty minutes, Forty minutes later still no car,when I returned to the counter was told the car had not been returned yet, After a further thirty minutes the car turned up, No apologies no nothing just abruptly told your car is in bay whatever, We got to the car to find it had not been cleaned,the oil change light was on,the washer fluid needed filling, We filled the washer up ourselves, The car return was ok

The booking process was easy

waited over 30 minutes at the counter to collect car, then had to walk to a different terminal to collect the car. After a 8 and a half hour flight pretty annoying!! Then got to the car, it hadnt been cleaned inside and stunk of stale cigarettes!!! Not pleasant, and not happy

Like: We had a good car for 11 days for a little over $400. No hidden fees, no surcharges, the price we were quoted was exactly what we paid. The Budget pickup location was right at the airport, and you go accross the street to pick up the car, very simple. Would definitely fo business with them again.
Dislike: We rented a Standard Car, in the description it said a Chrysler 200 or similar, I don't see how a Volkswagen Jetta Tsi is similar to a Chrysler 200. This was my only dislike... I wish on the booking site they will give you all the possible "Standard" size vehicle options. Or better yet what each category means. But over all not bad.