Overall it was excellent and i would highly recommend EasyRentCars

I informed the staff that I had my own excess insurance but still got charged a daily rate. Not happy with this.

Excellent service

Bad stuff in return

They charged me extra, and i called the police

Got to the counter for collection was told there was no car, would we take another,l replied as long as it’s a soft top,was then told the car would be twenty minutes, Forty minutes later still no car,when I returned to the counter was told the car had not been returned yet, After a further thirty minutes the car turned up, No apologies no nothing just abruptly told your car is in bay whatever, We got to the car to find it had not been cleaned,the oil change light was on,the washer fluid needed filling, We filled the washer up ourselves, The car return was ok

The booking process was easy

waited over 30 minutes at the counter to collect car, then had to walk to a different terminal to collect the car. After a 8 and a half hour flight pretty annoying!! Then got to the car, it hadnt been cleaned inside and stunk of stale cigarettes!!! Not pleasant, and not happy

Great counter staff, very helpful - car could have been cleaner, but otherwise, everything was fantastic.

Booking process was good, did not have a Price drop opportunity!.