The car pickup location is in the city center, with the store situated on the street level. Pickup is on the fourth basement floor, and drop-off is on the third basement floor, with clear signs that make it easy to locate. I did a self-service drop-off at night, placed the car keys in the designated box, and took photos and videos for record-keeping. The car pickup process was very convenient, and no insurance upselling occurred. The vehicle was nearly new, having been driven for over 16,000 kilometers. It was equipped with full-time four-wheel drive, though the fuel consumption was a bit high. Fortunately, gas prices in Canada are cheaper than in China, with the cheapest fuel found in Toronto and the most expensive in Quebec. Additionally, nighttime fuel discounts are available. The road conditions throughout were excellent, making it a good choice for first-time self-driving trips abroad.

Very friendly!

Counter staff was unfriendly and in rush. However car was in good condition. Few marks on the body fat were not mentioned on the paper, had to make it signed

Easy rental process as always

Excellent - when they heard about our attempts to get a roof rack they allocated us a Toyota Sienna that had very good boot space. Only improvement suggestion was what fuel we should use - there a 3 grades of petrol used in Canada and a dilemma as to which one to use - nothing inside the fuel hatch of the vehicle.

Went well - only improvement would be to identify the vehicle earlier so that we did not need to fret so much about luggage space.