CAR RENTAL REVIEWS ON DOLLAR AT CALGARY AIRPORT, YYC

easy

seamlessly

It’s worth the money and good service. We’ve bought the whole insurance online though for the sake of it.

Like: The gentleman who served us was great. He apologised and explained why there would be a short delay in getting our car and then was able to upgrade our model at no cost to us, for the delay. We ended up with an excellent car that made our vacation even more wonderful. When we returned the car to the downtown location, we were once again greeted and served by very pleasant and helpful staff. All in all a very good experience.

Car was fantastic and suited out needs.

Price was really good for two weeks and used it a lot.

Good customer service

Could only advise but coiuld really help when u need help

Excellent car and friendly service at Calgary

I cannot think of any way this experience could be improved upon. Thank you!

Very smooth, thank you.

Absolutely loved the vehicle that was selected for us. Choosing the mystery vehicle was perfect for us so we didn’t have to get a second rental. We had lots of space for all our luggage and were all very comfortable during our travels. Just wasn’t happy with a charge per day for each additional driver, was about 30% of our daily rental cost extra to do so.

Constant communication and support if needed.

Lovely Filipina served me on pick up - we spent a while sharing some trip tips for her upcoming visit to Spain. I trusted Dollar once and, because of that, I chose them again this time - could not have done a better choice! Great car in perfect condition, great service and price - what else can you ask for? Thanks, Dollar, for allowing me to arrive to the award ceremony I was invited for thanks to my last short film, "Kenny Rei and the Spicy Ladies", as a proper star!

That lovely feature of you called Price Drop Protection worked to perfection (once again) and helped me save £35 before I even stepped on my airplane to go to Calgary. Great customer service (as usual) when I had some doubts about the deposit. I will be trusting Easyrentcars.com again in the future, for sure!

The car was what we asked for and met our needs. There was too much effort by the counter staff to upsell on insurance and too up size the car

No complaints with the process

AS EXPECTED

When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.

Car was more than adequate.

Excellent value for the rental.

Like: The young lady who helped me what I arrived, was wonderful. She was helpful and apologetic about the delay
Dislike: There was one employee I talked to on the phone a number of times and she kept giving me wrong information. I had problems with my airline and this employee added to my stress.

The car itself was great, EXCEPT we really prefer that mini vans hold 8. I had reserved it weeks ahead. We still had to wait for over an hour.

EasyRentCars was easy.

Excellent - when they heard about our attempts to get a roof rack they allocated us a Toyota Sienna that had very good boot space. Only improvement suggestion was what fuel we should use - there a 3 grades of petrol used in Canada and a dilemma as to which one to use - nothing inside the fuel hatch of the vehicle.

Went well - only improvement would be to identify the vehicle earlier so that we did not need to fret so much about luggage space.

Staff was okay...needs to be more informative on locations I needed to be at and show me on map on how to get to those locations..otherwise okay...

Great and easy to follow booking...will definitely use again...

it took three cars to finally get what was expected...way too long for renting a top class of car

I was generally satisfied with the service from Dollar

The employee at the Dollar rent-a-car counter in Calgary airport tricked me into signing a paper of unwanted option with extra charge. The employee told me that I should sign it just in case that I returned the car with empty tank but the fees will not be charged if I return the car full tank.