Very helpful and friendly staff, they have accommodated my needs.

The store is not very big, with few people, so there's almost no waiting. Once you provide the last name used for the booking, the staff can quickly locate your reservation. I didn’t have an international driving license, but I was able to pick up the car using the car rental company’s translation document, my passport, and driving license through QEEQ. This time I got a five-door Opel, which is larger than what I originally booked—just perfect to fit two large suitcases. Perfect experience. Damage to the vehicle was clearly marked at the pickup and confirmed via email. When returning the car, make sure to fill up the tank at the nearest gas station and keep the receipt for verification. During this return, the rental company initially thought the car wasn’t returned with a full tank, but luckily I had kept the receipt as proof. To emphasize, the translated document provided by the rental company must be printed in color; they do not accept digital copies only.

The fuel was slightly less upon return, but no extra charge. Great service.

Satisfied

Waited over an hour to pick up the car, speechless

A long waiting time for getting to the counter about 45minutes and the car cannot allow driver under 30 my Son 27 cannot drive then we need to change to a very high miles, searched, bad cleaning Opel Insigna but the cost is the same as my booking, ever had such bad conditions rental car before, will never use Hertz car rental in the future !

Not all all