Lookimg forward to next time.

Instructions for pickup from Terminal 1 only. I arrived Terminal 3. Thought I had to take bus to Terminal 1, and another to Rental Car Centre. I thought Fox did a pre-authorization on cc for $150 deposit. Instead they took payment and refund later. Both transactions cost me exchange.

Rather long wait to pick up car---but great rental rate and helpful staff!

Worked well and rebooked late at a better rate. Timely refund provided for cancellation as well.

Yes, the phone number on the website doesn’t work & I left an item in the car & no phone call to let me know & no return call after 10 calls have been made to the main phone number.

The counter staff was very helpful. The car that we originally supposed to rent had a strong smell like a dog/pet had been in the SUV although it looked clean.I have animal allergy and is very sensitive to it that triggers an asthma attack. The staff was understanding of the situation and gave us a different rental. The other thing that I disagree on is that although we paid by credit card, a $500.00 security deposit was charged which I think is too much.

The car rental process was smooth and great once we got to the car. Getting to the rental place from Las Vegas airport was lengthy and once there, the wait at the counter was excessive. It would have been nice to have a heads up about the wait.