Very smooth, good communication. Would highly recommend QEEQ.

D.O'Shiel

Australia

Reviewed: Tue, Jun 28, 2022

About Budget: 10.0 /10

The car was not the model requested but was more than suitable for our requirements. Budget staff were busy but were pleasant, courteous and helpful

About QEEQ: 10.0 /10

Excellent service. Clear communication via email of all necessary information. When our flight was delayed by 2 hours we emailed QEEQ so as to not lose our booking. They responded immediately to let us know that Budget had been informed of the delay and to assure us our booking was secure

Compact | Toyota Corolla or similar

8-day rental

Relevant Reviews on Budget in Australia

Aaron Ricardo

Australia

1 days rental

Budget

Melbourne

Australia

Reviewed: Thu, May 9, 2019

About Budget: 2.0 /10

Moore Van

Australia

1 days rental

Budget

Coolangatta Airport(OOL)

Gold Coast

Australia

Reviewed: Tue, Apr 9, 2019

About Budget: 10.0 /10

The process was very simple. When picking up the car, I just had to sign some papers and get the keys. When returning the car, I just handed over the keys and could leave. They charged a $70 pre-authorization before the rental.

Lindsay Smollett

Australia

1 days rental

Reviewed: Mon, Jan 11, 2016

About Budget: 8.0 /10

The store is good, just a short walk from the airport. However, I don't understand why I was forced to pay an additional 22 AUD per day at the counter, making it more expensive than the original price.

About QEEQ: 8.0 /10

Australia

1 days rental

Full Size Van | KIA Carnival or similar

Reviewed: Thu, Sep 12, 2019

“Overall experience was terrible due to overcharging and non-response by Budget”

About Budget: 2.0 /10

Budget charged me refueling even though I opted for pre-paid fuel which required no refueling when returning car. I wrote in to Budget, case no: KMM2060088V18784L0KM to enquire and was informed that the extra amount of about AUD$300 was due to refueling charge. I then explained that I was not required to fill up and provided the rental document and rental brochure as evidence. Budget did not reply and further requests for clarification were not responded to as well.