Overall, I am satisfied with the service and the vehicle's condition. They recommended a higher-grade vehicle with a discounted price on-site. Additionally, perhaps due to language barriers, the explanations regarding insurance and vehicle inspection seemed a bit impatient.

Completed faster check in but only one queue so didn't save any time. The hire car was damaged and not very clean but were told to hand it back fully valeted. Felt as it was booked through third party, they were not as interested as with any previous bookings.

Very easy to use to book hire car. Poor quality of rental vehicle.

Bit disappointed with car as was expecting something bigger, but served the purpose

I was given a complimentary upgrade but was charged £2.75 extra when I dropped off the car, which was puzzling as the staff member said it was the difference between the car I ordered and the car I was given. It wasn’t worth quibbling such a small amount but should not have been the case. There was something wrong with the car’s steering, which I reported on returning the car. It veered to the right at speed and when accelerating. Not safe.

All okay.

Friendly and helpful staff

Quick and easy process from booking to returning