Satisfied

Car was exactly as expected, clean and good condition. Pickup was smooth although no breakdown cover offered which I thought unusual as would have liked the option.

Great friendly staff. Small clean car suitable for all I needed.

Simple booking for process. Good prices.

Really pleased with the service i received from the budget staff. A quick check in and the walk through questions were easily answered. The car was clean and ready to go after a run through the controls (all cars are different. ) The car was fuel efficient and a lovely drive ( Suzuki Vitara). Would recommend budget again. Drop off was easier . Well pleased.

I had never heard of easyrentcars.com before I googled car hire. Was really easy to pick and choose the car I was interested in and was shown different hire companies. All with differing offers and deposits and excess. The voucher option helped.followed the price and or evaluate if the price drops before picking up the vehicle. The drivers check that was asked for before pickup confused me as I had never had to do this before with other hire companies but I found it easy to do. Would definitely use Easyrentcars.com again.

I prepaid £60.40 for the rental. On arrival I added another driver and informed on this cost. However after returning the vehicle I was sent an receipt of charges that totaled £146.62. Rental Charges £51.37 Fees and Surcharges £16.85 Optional Services £27.99 Refuelling Charge £25.97 VAT (20.0%)£ 24.44 My Prepayment showed as £71.50 leaving an outstanding balance of £75.12. I queried the additional costs with Budget as the vehicle was full on return and they agreed to reimburse me £36.15. I am extremely disappointed with this service and unexplained costs and feel I have been ripped off. When I returned the car I was not told my the representative that I would be facing extra costs or explained what I was signing.