Great service. The whole pick-up and drop-off process was simple and smooth, and the car was in good condition.

The car was definitely smaller and less performing than indicated in the reservation. I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar." I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate. I was very disappointed.

Everything good

Got the car which I had asked for.

I did not get any benefit from the price dropper, even though I had booked 6months before

Lots of self check in booths. Very helpful staff. Smooth pick up & drop off.

Like: The plan was to drive the whole West Coast but then we were lured in by Death Valley! Took our wheels to Area 51 then up to Oregon. I think the highways were a bit tough on her but she made it and it took next to no gas to make the full trek. Already planning the next trip, with the same size car. It was perfect for two.