My worst of 3 in 6 weeks

Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.

it was good, my points keep 'expiring' so they are basically not worth anything, always disappointing when companies do that with loyalty points. Unclear if I got an upgrade or not having gone with the diamond membership.

Rental place was hours out of the airport, had to wait an hour for my car. On return the queues were insane.

Rude unfriendly staff. Systems down but no alternate way to complete the booking. Waited for 2 hours and then had to cancel. They were unfriendly were looking forward to cancel the booking. Huge queue

Like: Good cars, free.
Dislike: My car was not washed and clean up inside (rubbish inside- crips everwhere, grapes, empty bottle and dirty outside). They said they were busy and had no time to clean the car...but they gave me an upgraded car.