Excellent

Fox car rental staff were very helpful and friendly .

Easyrentcars.com was easy to use and very good to deal with.

Pick up is excruciating. Slow. Inept. Inexcusable.

Fine.

Car was in bad shape, damaged and dirty. Tried to point it out to the rep as exiting the gate and was met with “let me do my job!”

The car rental process was smooth and great once we got to the car. Getting to the rental place from Las Vegas airport was lengthy and once there, the wait at the counter was excessive. It would have been nice to have a heads up about the wait.

I have never been straight up swindled by a company in my life. This is exactly what happened with FOX RENT A CAR. My heart hurts every time I re-live what happened to me. You should never do business with a company like fox rental. I told them that I did not need any type of insurance from them since my credit card and personal insurance covered everything. The guy behind the counter, smiled and said okay. He then proceeded to charge me for the personal insurance and told me, don’t worry, it’s just a deposit and it’ll be returned back to you. It’s my fault, I trusted him and signed on because I didn’t think the swindling would be against the law. I felt like I was in third world country or something. Anyways. I will never do business with FOX CAR RENTALS AGAINS.