Poor service, bald illegal tyres on vehicle and no drop off details

C.Doherty

Ireland

Reviewed: Sun, Apr 28, 2019

About Easirent: 3.7 /10

There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

Compact | Ford Focus Estate or similar

10-day rental

Relevant Reviews on Easirent Dublin Airport

Keith Reynolds

Ireland

2-day rental

Reviewed: Mon, Oct 21, 2024

About Easirent: 10.0 /10

The store provides a shuttle service; you just need to wait at parking lot 18. The driver, a friendly Black guy, efficiently shuttles customers back and forth, which is quite good. Although the company is not big, it seems busy with quite a few car rentals. They mainly offer small cars, which are convenient given that Dublin's roads are generally narrow.

About QEEQ: 10.0 /10

Ireland

2-day rental

Intermediate | Kia Optima or similar

Reviewed: Mon, Jul 15, 2019

“The pick up process is very poor and time consuming”

About Easirent: 5.3 /10

The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

G.Coupe

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Fri, May 24, 2019

“Appalling”

About Easirent: 2.7 /10

Appalling , you advertise cars that are 1 year old the heap you gave me was 3 years old over 65000 miles and service light was on, you tried to sell me add on car insurance by scaring me and swiped my card for over 2000 euros that takes 18 days to return , shocking service, add to this I had to pay for a taxi to get to your site all round a joke , never again

David Long D.Long

Ireland

5-day rental

Intermediate | Ford Mondeo or similar

Reviewed: Thu, Feb 21, 2019

“Great customer service. Will certainly return again.”

About Easirent: 10.0 /10

I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.

About QEEQ: 10.0 /10

Ireland

4-day rental

Compact | Ford Focus or similar

Reviewed: Fri, Jan 25, 2019

“Con men !!!!”

About Easirent: 2.0 /10

Con men don’t both, very cheap, I had excess insurance so they were pissedoff that I didn’t take out insurance when I dropped it off they found a scrape that was already there but wasn’t on the paper work so had to fork out £400 so they could make money from me. I will very use again and beware

Poor service, bald illegal tyres on vehicle and no drop off details

Relevant Reviews on Easirent Dublin Airport

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