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Poor service, bald illegal tyres on vehicle and no drop off details

Reviewed: Sun, Apr 28, 2019
About Easirent: 3.7 /10
There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy
Compact | Ford Focus Estate or similar

Relevant Reviews on Easirent Dublin Airport

Sophia Buckle

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Reviewed: Thu, Sep 5, 2024
About Easirent: 8.0 /10
It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.
About QEEQ: 10.0 /10

Rex Mike

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Reviewed: Fri, Aug 30, 2024
About Easirent: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

A.Matcheswalla

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Compact | Ford Focus or similar
Reviewed: Tue, Jun 18, 2019
“Value for money”
About Easirent: 6.7 /10
Easirent has not yet refunded the deposit of 2100 euros they charged.
About QEEQ: 8.0 /10

I.Blasco Novell

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Mini | Fiat 500 or similar
Reviewed: Wed, Apr 24, 2019
About Easirent: 7.3 /10
The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...
About QEEQ: 10.0 /10

S.Doyle

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Mini | Fiat 500 or similar
Reviewed: Fri, Apr 19, 2019
“Staff let your Company down”
About Easirent: 5.7 /10
No shuttle bus , terrible location, had to walk in the rain for pick up due to incorrect address being provided and then was driven back to the same place I had walked from , location pick up point was wrong on email , rude staff , no customer service, didn’t care

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