Easy but wld like clarity on insurance policy, ie who to call if you actually were in an emergency

I got a pleasant upgrade to an automatic car and that too an Audi!!!! The staff was extremely helpful and friendly and the hiring process was very simple.

Price drop was very useful feature.

I was upgraded, due to them needing more small cars which was ideal for me.

Very easy process

Hertz was great once I discovered that that was what I was looking for.

Staff were great. Although the vehicle delivered was a lot larger than I had booked it worked out well for us.

All went smoothly.

I often use Hertz and find them good. The branch is nice and friendly--occasionally I get 'upgraded' to a car that's too big, but this was the one I asked for. Particularly impressed that they refunded me for returning the car full when I received it 7/8 full.

I am impressed with Easyrentcars--especially the price drop feature, which made this a very cheap trip indeed. Not invariably the cheapest, headline price, but I would always get a quote from them. Will be interested to see what their Christmas prtices are like.