The windscreen wipers needed replacing as we drove through a fair amount of rain and the windows did

The lady at the front desk was very kind. She asked where I was heading and informed me that there was a storm in that area. She even proactively checked the road conditions for me, saying there were no road closures for now. The only issue was waiting a bit for the shuttle, as it doesn't pick up just one person at a time.

80,000 km car, the condition is average. The store is outside the airport, and they send a shuttle bus to pick you up from the airport bus station. It's best to call them in advance.

The shuttle bus waiting time back to Airport was a bit long, counter waiting time was long as well as only two ladies in-charging the counter for all booking, pick up, return, phone call etc. stuffs

Car booked was "large sedan" eg Camry. Car received was the much smaller Suzuki Vitara... and only received that after an hour. Only option for toll payments was $13/day "toll protection" or $34 per toll admin fee... outrageous and particularly annoying given we only used a toll road once. Carplay didn't work in car. Dropoff was also slow -- depot was 10 minutes from airport but took more than 25 minutes to get shuttle back to airport.

hard to find pick up and drop off location and also very long wait times for the 5 minute shuttle ride to and from airport !!! wouldn't use again

very easy and cheap