Disappointing, but doable.

R.Looney

United States

Reviewed: Tue, Nov 8, 2022

About Budget: 8.0 /10

I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.

About QEEQ: 10.0 /10

Reply by Qeeq:
We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve. Upon collection, the rental location normally block a certain amount for deposit and release it after you return the car. If you have any questions, please kindly feel free to contact with us.

Intermediate | Chrysler 200 or similar

3-day rental

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Ben Emily

United States

6-day rental

Reviewed: Sun, Oct 5, 2025

About Budget: 10.0 /10

The service attitude was excellent. Due to our own reasons, we exchanged the car twice, and the rental company was very accommodating. Returning the car was also very smooth.

About QEEQ: 10.0 /10

Avery Morris

United States

5-day rental

Budget

San Francisco Airport(SFO)

San Francisco

United States

Reviewed: Mon, Aug 13, 2018

About Budget: 10.0 /10

Renting a car was very convenient, but my English isn't very good, so communication was a bit difficult.

About QEEQ: 10.0 /10

Gabrielle Tuttle

United States

3-day rental

Reviewed: Tue, Oct 3, 2017

About Budget: 10.0 /10

The vehicle was relatively new, pick-up and drop-off procedures were simple, and the staff was friendly.

About QEEQ: 10.0 /10

Y.Shimoni

United States

8-day rental

Intermediate | Hyundai Elantra or similar

Budget

Fort Lee

United States

Reviewed: Sun, Oct 20, 2019

About Budget: 9.0 /10

We got an upgrade. However, the car had 2 small problems: The tire pressure monitor light was on, despite filling the tires, and the seat belts were partly severed. otherwise the car was in perfect condition.

About QEEQ: 10.0 /10

The insurance we got at the counter lacked the Towing and Roadside Assistance item that was part of the insurance we purchased (and included in the voucher). We refused to add.

C.Young

United States

13-day rental

Full Size | Chrysler 200 or similar

Budget

Kissimmee

United States

Reviewed: Sat, Sep 14, 2019

“Great experience booking,great car,great price poor customer service from budget rental at kissim.”

About Budget: 7.3 /10

The car rental cost was excellent and cdr was superb. What spoilt the experience was the customer service when picking up and dropping off. The staff where rude,on both occasions. We left a pair of expensive headphones in car and phoned the office and asked them to check. They said that they checked but we went back to office on way to airport and found the headphones in back of car where we asked the employee to look. Very poor customer service from a rude man.

About QEEQ: 10.0 /10

Excellent

Disappointing, but doable.

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