good experience

The overall service was quite good. Both pickup and drop-off were very convenient. The staff, especially during the return process, was very polite. A major advantage is the relatively low deposit of only 200 GBP.

Overall satisfied with the experience. The vehicle was upgraded to an XC40, which could fit three 24-inch suitcases perfectly. The built-in Google navigation system was very convenient to use. The only downside was that the car wasn't provided with a full tank of gas; it had just over half a tank. The staff mentioned that there were no gas stations nearby and suggested prepaying for half or a full tank, which made leaving some gas in the tank a bit tricky. I just returned the car a few days ago, so I'm not sure yet if there will be any additional charges.

The overall process was quite smooth

The car rental company is very professional. The staff provides one-on-one service without excessive sales tactics. They explain the services offered upfront, so you can choose to purchase if needed without any hard sell. The price is still a bit higher compared to other European countries, but this is the UK, and it's somewhat understandable since everything is quite expensive here.

The service is standard and enthusiastic, and both pick-up and return of the car are very quick and convenient.