I was unable to rent the car. Your company charged me for a vehicle I did not rent.

They were giving me a car with bad tires, cuts in 3 of them , unsafe, low profile tires and rims...the rims were all scratched up due to the low profile tires. Should not be renting cars with low profile tires. Manager said he could not give me a different class of car , even though i would have taken smaller. Had to wait over an hour for a Hyundai Sonata lucky that it came back. This was the only car on the lot like this...all others were fine. be very careful on the 300,000 liability of your own insurance you must have to avoid high charges.

none...great

They did not explain what was needed for insurance and charged me without telling me. They also tack on a bunch of hidden fees like mileage and sunpass once you get there...

You need to ask someone to call the rent a car for them to pick you up. They tell you to use the courtesy phone; but the phone doesn't work.

Like: I didnt have any problem everything was so perfect

Dislike: Even though I had my own insurance I still had to purchase some. It was no clear or evident on the booking pages that you had to actually bring in your declaration page or coverage and after business hours it is not accessible. This should be in bold print with the booking information