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Never ever again from Thrifty or Hertz

Reviewed: Wed, Jun 28, 2023
About Thrifty: 7.0 /10
additional charges were outrages! i was late for the pick up cause of canceled flight, delayed train ride etc. So first i was convinced it was their after working hours so i will be charged! then they have had some nicer cars where i can pick for an upgrade where i was charged 30% then realized they dont even have my prefred calls and would have to give me one of the upgrades anyway. then i was told they will wvae the addtional after hours service charge however what i see in my invoice is addtional charges and plus taxes on those charges... finally i pay more then the rental value that i paid to QeeQ to addtional service cahrges to rent the car! what is a service fee if your job is to supply a rental car? i will never ever pick a car from either Hertz or Thrifty!
About QEEQ: 8.0 /10
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Compact | Opel Astra or similar

Relevant Reviews on Thrifty in Germany

Andrew

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Intermediate | Polestar 2 or similar
Reviewed: Mon, Feb 24, 2025
“Return charging nightmare”
About Thrifty: 10.0 /10
The counter staff did not understand that charging the car on the return would be problematical.
About QEEQ: 10.0 /10

Gemma Shaw

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Reviewed: Mon, Feb 24, 2014
About Thrifty: 8.0 /10
They didn't provide any German cars. When I asked why I couldn't get a BMW or Audi, the staff said it was because I was going to the Czech Republic, where security is relatively poor. But before asking about my travel plans, I already saw he had prepared the keys for a Ford. This means they never intended to lend out German cars in the first place! I wasn't very satisfied with this. However, the Ford Mondeo I used was quite good. It had a lot of space and was very comfortable, which is definitely better than Mercedes or BMW in the same class.
About QEEQ: 8.0 /10

M.Ali Alamir Ali

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Mini | Opel Adam or similar
Reviewed: Sun, Nov 3, 2019
“Very smooth”
About Thrifty: 10.0 /10
The booking process and the car was simply amazing
About QEEQ: 10.0 /10
Makes car booking very easy

G.Black

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Intermediate | Ford Mondeo Estate or similar
Reviewed: Thu, Jul 11, 2019
“I am waiting to get resolve an ongoing issue. I am debating whether I will use easy car again!?”
About Thrifty: 4.7 /10
I was completely dissatisfied with thirfty at Munich airport. Both the counter attendant and the manager I asked to speak to were disrespectful, poor and told lies. They attempted to make it my problem, when clearly they were trying to rip me off.

Phil

View more >
Economy | Ford Fiesta or similar
Reviewed: Sat, Sep 1, 2018
“Excellent”
About Thrifty: 10.0 /10
Like: Easy pick up and drop off, friendly English speaking staff and a good value service.

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