Great vehicle and seamless pick-up/drop off process

Very satisfied, no hassle, no upselling. The car was very new with only 20,000 miles.

There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

It was really simple and self explaining, creating no issues with enterprise. And no assistance was required.

Overall, pretty good.

The rental location is very close to the hotel, just a 10-minute walk. There were not many customers in the morning. We originally booked a Dodge 7-seater, but we got upgraded to a newer and more comfortable Toyota Sienna. The paperwork was simple and took only 15 minutes. The return location at the airport offers 24-hour service, and the return process was even faster. The inspection was done in less than 5 minutes, and the staff confirmed everything was OK. Additionally, a driver took us back to our hotel, which was very considerate!

Very enjoyable experience