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Search for Routes Car Rentals in Orlando

Confusing pick-up and overcharged.

Reviewed: Sun, May 12, 2019
About Routes: 8.0 /10
There are 3 Easy, Easi, EZ car rental shuttles at Orlando. Took 1 of those, wrong location, shuttle back to airport, shuttle to Routes. Very confusing. At night and alone. Not sure I would rent off site again. They also insisted on a binder from my auto insurance company. In MA that is only for property. Declaration page (which I had) is for auto. Finally took care of over the phone. Then the SUV I reserved wasn't available. They tried to upgrade me to a BLACK (in FL heat - no way) oversized Jeep that looked more like a hummer. I am 59 and disabled. I would have needed a step to get in. My friend I was visiting could not possibly have gotten in. Miraculously, the Rogue was available after all. In the end, the vehicle was great and return a breeze. Oh, I was overcharged about $12 from what I authorized over the phone. I haven't called about that yet. Not cool.
About QEEQ: 7.0 /10
Nissan Rogue image
Routes
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

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Economy | Toyota Yaris or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Jan 5, 2020
“Our flight was canceled originally so we had to cancel our first car reservation.”
About Routes: 8.3 /10
They were clear in instructions and pretty friendly staff and shuttle driver
About QEEQ: 8.0 /10

Shekhar Iyer

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 24, 2019
“Average Experience, Lot to improve, but Positive vibes”
About Routes: 6.0 /10
The pick up guys are NOT present in the airport unless the customer calls them up for pick-up, STRANGE ! I spent almost an hour waiting :( The car was shaky a bit when driving on highways.
About QEEQ: 8.0 /10

A.Harte

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Large SUV | Dodge Durango or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Apr 29, 2019
“It was fine”
About Routes: 9.3 /10
Our car was supposed to be a large SUV we got a mini van... the place is off site which is a bit inconvenient the hours are not great for a super early flight. The customer service was great the agents were super nice.
About QEEQ: 9.0 /10

M.Harding

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Apr 27, 2019
About Routes: 6.7 /10
Pick up at airport took 45 minutes and another hour to get car was very frustrating way to start vacation
About QEEQ: 8.0 /10
Easy to use

Jay

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Intermediate SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 20, 2018
“Excellent”
About Routes: 10.0 /10
Like: Route were very professional from the point of picking us up from airport till dropping us off. They didn't try to up sell rather asked if i want an upgrade for free, car was clean and everything worked out well. Will use them again in future.

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