Hassle free car rental

The pick-up was handled by a polite gentleman who didn't push us to buy insurance. We requested it ourselves, and he explained the benefits of each option, eventually upgrading us to an eight-cylinder car. On the road, a friend drove into a ditch, causing two tires to blow out in a remote part of Scotland. We called for roadside assistance, and expected to miss dinner, but the tow truck arrived in less than 20 minutes. We then got a replacement car at the service station, which, although not as good as the original, allowed us to continue our journey and have dinner on time. Thankfully, we had purchased insurance, so we didn't have to pay anything extra.

Free shuttle to the store

The car rental shop next to the Tesco supermarket in Cheltenham, UK is very convenient and efficient for both picking up and returning the car. Very professional, and the vehicle was new. The return process was simple and everything went smoothly.

Easy pick up. Took a while to get confirmation that deposit was being returned in full.

Easy to book. Not easy to see booking or make amendments. App didn't appear to work.