Car ordered eventually eventuated!

Excellent service, the staff were very nice and did not try to upsell insurance at all.

Very satisfied.

Pretty good, communication wasn't too difficult. During the rental period, they provided follow-up via phone and email with reminders. An additional driver cost $25 NZD per day. Returning the car was very convenient; I simply handed the key to the front desk staff and it was done. I booked a Toyota but got a Mitsubishi instead, which was easy to drive and relatively new. The staff didn't try to upsell insurance since I already purchased one domestically, so there were no extra charges. Initially, I wanted to rent snow chains but decided they weren't needed due to the weather, so the pre-authorization fee for them was deducted.

The store is easy to find.

I was expecting the smallest car, but had what I'd describe as a small SUV. It was easy to navigate city streets, roomy for my purposes and comfortable. Pick up and drop off were easy.

I don't think the price dropped at all, but it was an easy way to make the booking.