If only the service in AVIS/BUDGET matched that of Easyrentcars.com

Good service, reasonable price, smooth pickup and return process, no unreasonable strictness.

The staff was professional.

Car segment was upgraded without any additional fee, staff was really informative and helpfull.

Booking process was smooth and easy. After initial booking price was recalculated and ended up with some saving from initial price.c

Wait to be seen by staff was close to 1 hour and then found subsequent to getting home that there were additional charges that i paid that should not have been there. Would not use again.

Booked a VW Polo, received Citroen C3 with 30k kms on it. Nice, surprisingly spacious, economical. We were very happy with the rental. Budget/Avis did not nitpick at every little scratch that was not listed on the car damages sheet - at pickup there was nobody present, and we were asked to take pictures of any scratches we find that are not marked (we found a few) - and keep the pictures until return, on return they only glanced at the vehicle, said everything is ok and that was it.