Patient and attentive

Very impressed - better than I was expecting

Good

Very helpful counter staff and no hard sell on additional insurances.

No issues, smooth transaction.

Like: the car was exactly as reserved.
Dislike: The contract lists a phone number to call for pick up service since the rental service is an off airport location. The number listed on their documentation is incorrect. I had no way of contacting the rental place to arrange the pickup so we had to take a cab. Cost me $65 to get to my car. I will be contacting easyrentcars on Monday and would expect reimbursement for the out of pocket expense for transportation to the location since it is their mistake the wrong phone number is printed on their contracts. Hopefully they are willing to reimburse me so this doesn’t go into a lengthy credit card charge dispute.