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Search for ACE Car Rentals in Bordeaux

Great car, great car park staff, not very smooth pick up process

Reviewed: Thu, May 16, 2019
About ACE: 8.0 /10
The car was amazing. The staff at the car park were really friendly and helpful too. But the staff at the desk were not so friendly and also a bit of a mess - a long queue formed and we waited almost an hour even though we arrived with just 2 groups in front of us. Also, I would recommend taking photos of the car beforehand. There was a scratch that was not caused by us but had not been recorded. The blame would have been put on us had I not taken a photo that showed it was there before we left.
About QEEQ: 10.0 /10
Everything was so easy and quick! And the auto rebook was really good.
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

B.Stephenson

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Created a bad start to our holiday.”
About ACE: 5.7 /10
The wait to pick up the car was rediculously long, especially in a warm airport with 2 young children. Counter staff were quite rude and once we realised car was far too small, we weren't able to upgrade. Wait for return was also quite lengthy.
About QEEQ: 10.0 /10
Booking was smooth and easy to include all waivers.

D.Cox

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jul 9, 2019
“It was a pleasurable experience”
About ACE: 9.7 /10
The car was very new and clean
About QEEQ: 10.0 /10
The whole process was fine.

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 8, 2019
“Would not use again.”
About ACE: 5.7 /10
Car was through Rhodium. Long queue to pick up. Ticketing system not adhered to. Heavy up-sell on insurances.
About QEEQ: 10.0 /10

B.Lambrick

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Jun 7, 2019
“Deceptive information.”
About ACE: 5.0 /10
I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.
About QEEQ: 8.0 /10
As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.

K.Spink

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Mini | Fiat 500 or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, May 17, 2019
“Everything went well and the pick-up/return process was quick, easy and honest”
About ACE: 9.0 /10
Nice, easy process, polite staff, clean car
About QEEQ: 10.0 /10
Easy to book, without any problems

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