Disappointed

Seat car auto was an excellent drive. The booking in was slow due to only one staff on duty, but overall great service. Will use again and recommend to friends

There was no car on arrival at the airport. No one tried to help me. I had a pile of bags and am 6 months pregnant. I was travelling to be at my fathers funeral. IThe rental company didnt seem bothered that I was completely stranded in the middle of no where. The phone helpline answered the first time and said they'd get back to me. I waited 2 hours and no one got back to me. I tried calling the phoneline again and they hung up 4 times. My friend had to cancel his trip so he could help me, and I had to find other transport.

Would NEVE use easyrent again! Even if it was the last rent car company in the world? From step 1 when I arrived, low moral people leaving unhappy customers? What a miserable place Then the extras? More extras than a film set On return young man that took the car back was Extremely helpful 1st class Anthony has a hard job! Not surprised from companies policies! Steer well clear Use Sixt or Europcar

There service is very good far better than Easirent

Worst experience ever. Ruined our vacation. Sold us all the upgrades, including full coverage insurance and when we had an issue with a sensor button coming on and beeping at us while driving (not lane assist beeps!) the very first day learning to drive in the opposite side of the road, they simply said, hmmm...not sure what that is. It a very long time to get ahold of a representative and when we said we felt we were a danger to ourselves and others, they said they couldn’t do anything about it. By this time we were several hours away from our pickup location and were trying to make it up to the northern part of England in a schedule. We said we were going to have to drop the car off somewhere other than our appointed destination and they told us we couldn’t get our money back. Not only that but they charged Lori Graham $120+ for gas when they gave us the car empty. We have a witness who is a friend of mine that took us to the Easirent in London and followed us immediately to the closest gas station. Our experience was so stressful that we had to drive out of our way to the closest airport (Bristol, England) and book plane reservations to our next destination. The rep in Bristol charged a drop off fee for the change of location and the worst part of the story is that he made us wait over an hour to drive the customers (including us) to the airport so long we missed our flight and our money and had to rebook/repay for new tickets. This was a nightmare and put a huge damper on a vacation that my friend and I had booked and been looking forward to for o5 months. Two credit cards were used for this transaction and should be refunded in full for the anguish and inconveniences suffered on this trip. I can’t fully explain how dangerous it is for constant beeping to occur when you are learning to drive on the opposite side of the road, opposite side of the car, the roundabouts and other drivers. BTW, the London Heathrow airport Easirent location does not answer their phone

Absolutely joke. Will not be using this company again and do not recommend if at all!!!!!