Disappointed

Car was excellent and exceeded our expectations. Staff helpful but had a little issue with understanding what one of the operators was saying due to language issues but all the people were great.

Would recommend this site to anyone.

Very helpful and pleasant staff member - Devyn.

Having never used Heathrow airport before, I found it difficult to find where to catch the bus from to the rental company. A phone call to the office sorted it, but perhaps the bus stop number could be added to the booking instructions. I also found it difficult to locate the offices to drop off the car. However, the car itself was fantastic value for money. I booked a small vehicle but was upgraded free of charge to the next size up due to availability. All staff were very friendly and helpful. I would definitely book with Easirent again. Especially now I know how to find them. :)