Rented a car at Christchurch Airport and was helped by a friendly Chinese guy. Pickup and return were super smooth, and we even got a free upgrade on the car.

Overall quite satisfied, but driving an Outlander in New Zealand with right-hand drive feels a bit uncomfortable.

Friendly service with detailed explanation of traffic rules.

Overall good, the store is right inside the airport, making it convenient with simple procedures. I had already bought full insurance on Zuzhu.com, so I just mentioned that when they tried to offer additional insurance. The car was relatively new. However, the queue was a bit long, and the speed was slow due to the crowd.

Unauthorized claims received from Hertz. Have already written to the easyrent cars and Hertz