The car rental process was fairly smooth. The car provided was not a Corolla but a small Kia SUV. The car was quite compact, and the trunk couldn't fit large suitcases. Luckily, with fewer people, the back seats could be folded down to accommodate the luggage. The staff miscalculated the rental time by one extra day during the paperwork, and paying with cash on-site was a bit inconvenient.

Excellent and enthusiastic service.

The car was in great condition, and the speed was also impressive.

Renting a car in Christchurch is very easy. You need to have the original driver's license and an English translation, which must be government-certified. The Hertz translation provided by QEEQ is not legally valid and not recognized by the rental company.

Hertz rental company employees are professional and provide detailed explanations of vehicle conditions, New Zealand road conditions, driving precautions, and car insurance. Due to being a large company, there are many people picking up cars, resulting in longer waiting times. The vehicle condition is average, with several minor scratches on the exterior. Make sure to record and confirm these with rental company staff when picking up the car.