At the car rental point in Picton, a ship had just arrived, and I had to wait in line for half an hour at the office door. Two elderly ladies were working, and they were very friendly. When it was my turn, I had prepared all the necessary documents in advance; they reviewed them, swiftly printed the contract, and handed over the keys. The parking lot is about a 2-minute drive from the port office. One of the ladies, worried I might not find the car, accompanied me to the parking lot. There were no upsells at the counter; they just asked if I needed to return the car with an empty tank. They informed me the gas price was 2.5 per liter and assured me that full insurance covered everything, advising me to drive carefully and not to worry. On the way to the parking lot, she kept reminding me to drive on the left, not to speed, and to practice driving in the lot before hitting the road. She even came out to check on me while I was practicing to see if I needed any help. I am very grateful to her. A true exemplary employee of Hertz.

Very good, had to wait to pick up the car but they gave us coffee vouchers to relax at the nearby cafe. The car was ready right after we finished our coffee.

The management is considerate and fully trustworthy. The car was clean and tidy when picked up. Returning the car was at 5 AM; we just parked at Christchurch Airport (Hertz parking area) and left the keys at the unattended Hertz counter. It felt great to be trusted.

Picking up the car was convenient. The staff asked if we wanted to buy a tank of fuel at a price lower than the market rate and return the car empty, which was a good deal. They also reminded us to use the fuel until it was very empty. Additionally, they provided us with maps.

Very good, they have a store right at the airport, so you can rent a car without leaving the airport. Quite nice.