Dollar doesn't pressure you to upgrade your car. Last time at San Francisco Airport, Thrifty kept suggesting I pay extra to upgrade to a Kia sedan because the staff thought the car I rented was too small to fit all the luggage and passengers. In reality, it fit just fine.

Quick service, simple procedures, good car condition, and easy pick-up and drop-off. This self-drive trip left a pleasant impression on me.

Rental did its job however I find it unflattering that rental was not cleaned prior to our reservation time. There was orange debri or dust through out the entire car as well as trash. Cup holders were not cleaned out nor was the vehicle wiped down. The AC vent cover was missing which was annoying because passengers cannot control their air flow. Vehicle also smelled like smoke so we took it upon ourselves to have the vehicle sprayed to eliminate the odor. Which should have been done on your end as well as a detailed clean of the car. Photos were taken as evidence as this was noticed upon entering the vehicle. Airport pick up is not the easiest so we for the most part assisted ourselves and had no time to request another accommodating vehicle as we waited an hour for this one. Please reach out if you have any questions or concerns.

Would love a better ezpass option instead of very expensive $20 plus flat daily rate