Very professional and efficient.

The condition of the vehicle is good.

The service was excellent. We rented a BMW 5 Series Touring but got a Volkswagen Touareg SUV, which was diesel and automatic. We were extremely satisfied. We only spent a bit of time finding the rental point as the rental company does not have a fixed location; they are located at the information desk in Terminal B at Frankfurt Airport. The procedure was very simple: present the rental order, driver’s license, and credit card. After completing the paperwork, a staff member drove the car to the entrance of Terminal B. We inspected the vehicle, signed the document, and left with a full tank. The car was a new model from August this year with only 10,000 kilometers. It exceeded our expectations.

It's a pity that the store doesn't have a counter at the airport, so upon arrival, you need to call for a pick-up and go to a designated parking lot. In Frankfurt T1, you need to wait at P29. Since it's a new place and unfamiliar, it can be a bit awkward, especially if it rains, which can be a bit frustrating.