The pick-up and return procedures were quick. The free shuttle bus to and from the airport was convenient. I booked a Toyota, but I could choose among similar cars when picking up the vehicle, and then just drive off.

Alamo and National share the same rental center, but the signage is a bit small. The service process is straightforward: you only need your driver's license, a translation, and a credit card to pick up the car. The pick-up process is extremely simple: give your rental slip to the staff, and they will lead you to three cars. You can choose any of them. The return process is also very simple; the staff will just check the exterior and features of the car. Additionally, most cars are relatively new. I rented a car on December 18th, and it was manufactured on December 1st. The car was in excellent condition! If you don't often travel long distances, you might not need to rent an E-ZPASS since it costs $4-$5 per day. However, if you frequently change cities, having E-ZPASS for quick toll lane access is very convenient. Typical tolls range from $1.40 to $4. Especially on American highways, there are fast toll lanes (up to 65MPH or 120km/h) for quicker passage.

After paying the full cost on the QEEQ website, I was informed at the Alamo branch at Los Angeles Airport that I was required to purchase additional third-party liability insurance. This caused a bit of a delay in picking up the car, as this requirement was not previously disclosed on the QEEQ website.

Like: DJ checked us out efficiently and was very nice.
Dislike: Everything was great