Service was great. I booked the car pretty late so they couldn’t get the model I wanted in time, but they were really proactive in helping me sort it out and in the end I just paid the difference and switched to another model.

Sometimes the queue at the counter is very long, sometimes it's completely empty. It depends on the time; on average, the wait is 10 to 20 minutes. The service attitude is alright; some are very business-like, and some are more eager to help. Encountering a good employee is a matter of luck.

The staff were very nice, no upselling, and provided clear explanations, very patient.

Excellent